.Five9 (FIVN) has actually been awarded the 2024 Aragon Analysis Innovation Award for Artificial Intelligence Contact Centers and also named an Innovator in two Aragon Analysis World rumors: AI Broker Operating Systems in the ICC, 2025, and also Intelligent Connect With Facility, 2025. The company was actually recognized as the best calculated vendor in the AI Agent Platforms report.At the center of Five9’s innovation is their vision for The NEW CX, where AI Professionals as well as AI-empowered Person Brokers collaborate to deliver hyper-personalized client adventures. The business lately launched brand-new advancements consisting of Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Agents.The award appeared at Aragon Transform 2024 on December 10, 2024, realizing Five9’s ideal use of innovation in market progression as well as interruption.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Development Honor 2024 per i Centri di Contatto AI ed u00e8 stata nominata Leader in due rapporti di Aragon Analysis World: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The NEW CX, plunged Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada drawback el Premio Aragon Investigation Innovation 2024 por sus Centros de Contacto AI y nombrada Lu00edder en disk operating system informes de Aragon Research study Entire world: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 AI Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Investigation 2024 pour les Centres de Call AI et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Study Globe: Plates-formes d’Agents AI dans l’ICC, 2025, et Centre de Contact Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight pour The brand-new CX, ou00f9 Agents artificial intelligence et Professionals Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et Los Angeles disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Advancement Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Analysis Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Vision fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was likewise named an Innovator in The Aragon Study World for AI Broker Operating Systems in the ICC, 2025 as well as Aragon Research Study Entire World for Intelligent Contact Center, 2025. SAN RAMON, Calif.– (SERVICE CORD)–.
Five9 (Nasdaq: FIVN), company of the Intelligent CX System, has actually been actually named a champion of the 2024 Aragon Analysis Advancement Award for AI Connect With Centers. Furthermore, Five9 has been called an Innovator in two Aragon Research study Entire world reports: AI Agent Operating Systems in the ICC, 2025, and Intelligent Connect With Center, 2025. This awareness coming from Aragon Research study underscores Five9’s setting as an innovator in AI-elevated CX.
The Artificial Intelligence Broker Operating Systems in the ICC, 2025 report openings Five9 as the most
strategic seller rated in
the file, recognizing Five9 s strategic vision for AI-driven innovation in CX. At the primary of this development is Five9’s outlook for The brand-new CX where Artificial Intelligence Brokers and also AI-empowered Human being Brokers work together to supply hyper-personalized, uncomplicated client knowledge. Through encouraging services to supply transformative customer interactions while decreasing costs and strengthening efficiency, Five9 is actually preparing brand-new criteria for AI-powered options in the call facility industry.
AI is foundational for generating extraordinary client adventures, and our experts are honored to be pinpointed by AragonResearch study as ingenious for our initiatives to move the intelligent contact facility forward, claimed Jonathan Rosenberg, Chief Innovation Policeman and Director of Artificial Intelligence, Five9. Our focus has been actually, as well as will continue to be actually, helping services supply those knowledge along with simple devices as well as capacities. Along with each brand-new development, we take a breakthrough for each Five9 and for the field overall.
The Aragon Analysis Advancement award pinpoints providers leveraging speculative use of modern technology to not merely adapt as markets change, however to definitely interfere with and update exactly how their markets will develop. Five9 was actually officially provided along with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Analysis honors event.Five9’s dedication to innovation, especially its own sight for blending AI Agents and AI-empowered Human Agents, is specifying a brand-new requirement for how businesses can provide hyper-personalized and smooth consumer adventures, mentioned Jim Lundy, Creator, CEO and also Lead Professional, Aragon Study. This award as well as file recognition builds on Five9’s dedication to providing AI innovations for CX.
Earlier this year, the business presented brand new developments, including Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 Artificial Intelligence Professionals, that enhance the way providers approach CX, steering better results for both customers as well as agents. Regarding Five9. The Five9 Smart CX Platform, powered by Five9 Wizard AI, supplies an extensive rooms of options to electrical power AI-elevated client adventures that supply much better organization results as well as Bring Delight to CX.
Our consolidated cloud-native offering allows hyper-personalized customer adventures as well as more empowered employees, creating every consumer interaction extra connected, uncomplicated, and also individual. Relied on through 2,500 +customers as well as 1,400+ partners globally, Five9 combines the power of artificial intelligence, our platform, and our folks to drive AI-elevated CX.For more details, go to www.five9.com. Involve along with us @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Research Study, Inc. and/or its Affiliates. All Civil rights Scheduled.
The identity of an Aragon Research study award champion is actually certainly not a promotion by Aragon Research of any kind of merchant, product, or service. Perspective resource variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Supervisor. Press@five9.com. Resource: Five9.
FAQ. What significant awards did Five9( FIVN) gain in 2024 from Aragon Study? Five9 gained the 2024 Aragon Study Advancement Award for AI Contact Centers and was called a Forerunner in two Aragon Analysis Globe documents: artificial intelligence Broker Operating Systems in the ICC, 2025, as well as Intelligent Connect With Facility, 2025.
What new AI products did Five9( FIVN) launch in 2024? Five9 presented Five9 GenAI Studio, Five9 GeniusAI, and also Five9 AI Brokers to transform consumer knowledge monitoring.Just how does Five9’s( FIVN )BRAND NEW CX vision impact customer service? Five9’s NEW CX sight mixes artificial intelligence Representatives along with AI-empowered Human Brokers to provide hyper-personalized, easy clientknowledge while reducing expenses as well as boosting productivity.
What was Five9’s( FIVN) strategic opening in the Aragon Analysis Planet 2025 report? Five9was set up as the absolute most strategic vendor in the AI Broker Platforms in the ICC, 2025 report, acknowledging their tactical vision for AI-driven advancement in CX. When performed Five9( FIVN) get the AragonResearch Study Development
Award
?
Five9 was officially shown with the award on December 10, 2024, at the Aragon Transform 2024 awards service.